Emaito | Revelaition

Key Benefits

Flash Turnarounds

Experience up to a mind-blowing 80% reduction in response times to customer support tickets.

Efficient Action Unleashed

Realize up to an 80% reduction in the time it takes to action customer support tickets when APIs are at play, and a stellar 40% reduction even without APIs.

Precision Perfected

Elevate your support game as Emaito takes accuracy to impressive levels. Reducing the challenges and wasted time and effort with inadequate and improper responses.

Turbocharged Email Support Automation

Emaito is your go-to for cutting-edge email support automation, designed to cater to the vibrant world of customer service across various industries.

Key Features

Dynamic Automation Mastery

Automatic Categorization: Emaito efficiently sorts through customer emails, effortlessly categorizing them based on the nature of the request.
Smart Response Wizardry: It crafts responses aligning perfectly with the content and guidelines set by your organization.
Back-end Elegance: Watch as Emaito seamlessly updates your organization's back-end systems in response to customer requests. Emaito also updates systems and triggers appropriate workflows.

Tackling Service Hurdles with Style

Seasonal surges? No sweat! Emaito helps you breeze through spikes in customer support tickets during seasons, promotions, or unexpected events. Say goodbye to the stress of rapidly scaling up your support team!
Guideline Gurus: Ensure your customer support representatives stay on track with Emaito, preventing any slip-ups by adhering to specific guidelines for different ticket types.

AI-powered Precision

Harnessing the power of Artificial Intelligence and Large Language Models, Emaito accurately identifies customer requests, allowing for responses crafted with finesse.

Image Insights and Seamless Fusion

Emaito goes beyond words, analyzing images attached to customer emails with advanced image recognition engines. It effortlessly integrates with your organizational systems through APIs, or even when APIs aren't available, seamlessly employs Robotic Process Automation (RPA).

Monitoring Brilliance

Implementing strategic review points, Emaito keeps your finger on the pulse of your customers ensuring the customer support journey aligns seamlessly with your customer requirements.